The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the Vizualcoaching website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Vizualcoaching website

This website and it's owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience.

Vizualcoaching collects personal data about you when you enrol as a learner, this is information you agree to provide us. The purpose of which is to deal with your queries, to provide you with the services you requested. Depending on the preferences indicated by you, we may use your personal data to contact you about Vizualcoaching developments and offers and related services which may interest you.

You can request that your details are not be used for marketing purposes, we can upon request provide you with a copy of the information we hold about you (we will charge you a small fee of £10.00) and we can correct inaccuracies in the information we hold.

We collect information about how you use course materials to monitor your learning and improve our users' learning experience, This information can also be used to develop our or suppliers materials for the benefit of our learners.

We may use your personal information to answer your queries or complaints, support your learning, to provide course materials, improve our quality of services and customer experience, help us to perform our administration in a more efficient and productive way

We may need to obtain customer feedback for our statistics and analyse information to continue to improve our business and offer better customer service.

To obtain any relevant professional advice, as may be required by law or in connection with legal proceedings this may include where we intend to take legal proceedings, or as may be necessary to establish, exercise our legal rights.

Providing protection for your personal information, in line with the UK Data Protection Act, 1998. We are required to take appropriate technical measures to protect your personal information including making a regular backup of our system and data.

We have the current security measures in place to make sure any personal information you have provided us is secure.

Your account is password protected and all information including your password is on a secure server, which only a limited number of employees and sub-contractors can access.

All parties with access to your information are subject to confidentiality obligations. If you think someone else knows your password, or is using it, you are required to tell us immediately and change your password using the "change my password" or by contacting our customer services.

Although though we take appropriate technical steps to protect your security, you should remember that data transmission over the internet cannot always be guaranteed as 100% secure so you use the Vizualcoaching website at your own risk.

Keeping your personal data

We keep personal data and Learner Files for as long as is necessary to fulfill the purposes we collected it for, as required by law or to enforce or defend legal claims.

Sometimes we will keep information that you have deleted, for example messages sent by you to your tutor, as a record of your learning experience. We will keep this information for a reasonable time and may use this information to improve the service we provide and or use it for training purposes.

  • Resources & Further Information
  • ResourcesData Protection Act 1998
  • ResourcesPrivacy and Electronic Communications Regulations 2003
  • ResourcesPrivacy and Electronic Communications Regulations 2003 - The Guide
  • ResourcesTwitter Privacy Policy
  • ResourcesFacebook Privacy Policy
  • ResourcesLinkedin Privacy Policy
  • ResourcesMailchimp Privacy Policy
Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this and Vizualcoaching are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor it's owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This Vizualcoaching website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Emails and News Letters

By accepting the terms and conditions you hereby give Vizualcoaching and carefully selected third parties to advise you of present and future promotions news and other services that you may benefit from. If at time you choose not to have this service then you may unsubscribe at any time and give notification to Vizualcoaching.

Use of Cookies

This Vizualcoaching uses cookies to better the users experience while visiting the Vizualcoaching website. Where applicable this Vizualcoaching website uses a cookie control system allowing the user on their first visit to the Vizualcoaching website to allow or disallow the use of cookies on their computer / device.

This complies with recent legislation requirements for Vizualcoaching website's to obtain explicit consent from users before leaving behind or reading files such as cookies on users computer / device.

Cookies are small files saved to the users computer’s hard drive that track, save and store information about the users interactions and usage of the website. This allows the Vizualcoaching website, through the server to provide the users with a tailored experience within this website.Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this Vizualcoaching website and the external serving vendors.

This website uses tracking software to monitor the visitor’s activities to better understand how they use it. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect personal information Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts.

Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Email Newsletter

This Vizualcoaching website operates an email newsletter program, used to inform subscribers about products and services supplied by Vizualcoaching. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Adverts and Sponsored Links

This Vizualcoaching website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Contact & Communication

Users contacting this Vizualcoaching and/or it's owners do so at their own discretion and provide any such personal details requested at their own risk.

Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

Vizualcoaching and it's owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted.

This includes using your details to subscribe you to any email newsletter program the Vizualcoaching website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process.

Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website.

Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable(£10.00) . If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this Vizualcoaching or it's owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to unsubscribe at any time through an automated system.

This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to unsubscribe will be detailed instead.

External Links

Although this Vizualcoaching website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this Vizualcoaching website cannot guarantee or verify the contents of any externally linked websites despite their best efforts. Users should therefore note they click on external links at their own risk and this website and it's owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will tracks the number of referrals sent from this website.

This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and it's owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this Vizualcoaching website and it's owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor it's owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This Vizualcoaching website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This Vizualcoaching website and it's owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses].

Users are advised to take caution and good judgement before clicking any shortened url's published on social media platforms by this website and it's owners. Despite the best efforts to ensure only genuine url's are published many social media platforms are prone to spam and hacking and therefore this website and it's owners cannot be held liable for any damages or implications caused by visiting any shortened links.